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PIKA FAQ

Orders placed on a business day usually ship the same or next business day. Orders placed on weekends or holidays ship the next business day (for example, Monday, or Tuesday after a Monday holiday). Shipping is free in Canada and the US on orders over $125.When should I order for Christmas? For delivery by Thursday, December 24, order by these dates. They are estimates based on our delivery times over the past year plus two extra days, and holiday delays can still happen.<ul><li>Ontario: Saturday, December 19</li><li>Quebec: Thursday, December 17</li><li>Nova Scotia: Wednesday, December 16</li><li>British Columbia, Alberta and Saskatchewan: Tuesday, December 15</li><li>Yukon: Saturday, December 12</li><li>United States: Saturday, December 12</li><li>United Kingdom and other provinces and territories: email <a href="mailto:hello@pikalayers.com">hello@pikalayers.com</a> for a date</li></ul>We can&apos;t estimate customs clearance times, so please allow extra time for orders shipped outside Canada.

Orders placed on a business day usually ship the same or next business day. Includes Christmas order-by dates.

How quickly are orders fulfilled?

Orders

What’s your policy on returns and exchanges?

Do you offer gift cards, and what if a gift doesn't fit?

How to Return/Exchange

How to choose a size?

What does UPF 50+ mean?

Do you use any chemicals or flame retardants on your clothing?

How to keep your PIKAs looking great

Are PIKA PJs good for sensitive skin or sensory needs?

Can kids wear PIKA PJs as a base layer?

Do you have matching pajamas for siblings or the whole family?

Product & Care

Do you ship Internationally?

How are PIKAs packaged?

Shipping

What to do if a product received is damaged or incorrect?

Changing your order

How quickly are orders fulfilled?Updated 2 hours ago